“Important Customer update”

–Updated 25/03/2020

On 23rd March, the Government stepped up measures to prevent the spread of coronavirus, stating that all non-essential premises must now close.

Based on the current guidelines (detailed below) we will be here to support and service all of our frontline customers at these challenging times. We will continue with our two teams that we implemented at the beginning of this week, working split shifts.

Current guidelines:-
This includes staff needed for essential financial services provision (including but not limited to workers in banks, building societies and financial market infrastructure), the oil, gas, electricity and water sectors (including sewerage), information technology and data infrastructure sector and primary industry supplies to continue during the COVID-19 response, as well as key staff working in the civil nuclear, chemicals, telecommunications (including but not limited to network operations, field engineering, call centre staff, IT and data infrastructure, 999 and 111 critical services), postal services and delivery, payments providers and waste disposal sectors.

Our Technical Support & Sales teams are available as always by email or phone. Our Engineering team will be hard at work so that we can continue to deliver our first class service. Just some of the measures we have put in place are staff taking precautions in line with government advice, taking hygiene very seriously, washing hands, devices are thoroughly cleaned before despatch. We’re going about our workdays just as we always have, using technology to stay engaged and connected with all our customers.

To anyone impacted by COVID-19, we wish you and yours a quick recovery and extend our gratitude to all healthcare professionals assisting those in need.

Welcome to BIAS Technology, the only contact required for Barcode Scanner Maintenance & Auto ID.

Barcoding Maintenance

We offer a flexible range of repair and maintenance services for all manufacturers including Motorola barcode scanners, which can be tailored to customer requirements, including Billable (Adhoc) Repairs, Maintenance Contracts as well as Voucher Repairs.

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Barcoding Infrastructure

We pride ourselves in understanding your business needs, from a simple digital stock taking solution to a complete warehouse management system. We fit our services to meet your business requirements.

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Rugged Mobile Computer Rentals

If you’re looking for a flexible solution to keep your stock levels up to date, track deliveries or even manage your assets, renting barcoding terminals may be the answer.

During peak seasonal periods or quiet stocktaking evenings, BIAS have bespoke options available for length of term, units required and software available.

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Adhoc/Billable Repair Service

If you’ve got a handheld barcode scanner that is in need of repair, give our Adhoc/Billable Repair Service a try.
With turnaround times between 7 and 10 working days and knowing all the pricing before you’ve sent it in there is no reason why you should still have a reader out of action.

It’s simple, Request An RMA and then ship the unit/s back to our dedicated repair center.

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Regain Power, With BIAS Battery Management

If the batteries in your barcode readers and mobile printers are lasting minutes rather than hours then try the BIAS Battery Management Scheme.

We have dedicated test equipment to report back how much charge the battery can hold as well as the rate in which it loses its charge.

BIAS Low Battery

BIAS Medium Battery
BIAS New Battery

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