About BIAS Technology Support Ltd

BIAS Building

BIAS Technology Support is an established and well respected company within the data capture industry. The combination of dedicated staff and reliable suppliers has attracted an ever growing base of loyal customers.

The key members of the BIAS team have been working together for over a decade and have notched up over 100 years of experience of providing top level support in the barcode and data capture industry.

BIAS has established itself as a more general IT Support specialist by expanding the range of services on offer. Our knowledge and experience allows us to provide more depth for existing clients and to attract new clients who may not have data capture equipment in use.


The BIAS Management Team


Paul Bartlett

(Managing Director)

Paul has been in the mobile data terminal repair industry for over 25 years, having worked for various OEM’s and independent resellers. Thus gaining a wealth of knowledge with both hands on and management experience.

Email: paulb@biastechnology.com

Stuart Pilkington-Way

(Technical Manager)

Stuart has been in the data terminal industry for over 15 years, specialising in terminal operating systems, applications and wireless networking. Stuart is Cisco trained and qualified in Radio surveys, wireless network installation testing and diagnostics.

Email: stuartp@biastechnology.com

Gavin Dalrymple

(Sales Manager)

Gavin is the consummate sales professional with a wealth of knowledge and experience, developed over 15 years in data printing technology and the automotive industries.

Email: gavind@biastechnology.com

Paul Womble

(Sales Assistant)

Paul has over 20 years Customer Service experience gained in the Marketing and Software Development industry. Coupled with a strong I.T. background as well as great communication skills which together produces the perfect account manager.

Email: paulw@biastechnology.com

Jim Bald

(Operation/ISO Manager)

Jim has worked within the electronics industry for nearly 20 years and has a vast knowledge of the procurement of OEM parts. Jim also looks after our ISO 9001 & ISO 14001 Accreditation.

Email: operations@biastechnology.com

Gavin Marande

(Senior Electronics and Software Engineer)

Gavin has worked in the Barcode industry all of his working life and has a wealth of knowledge about the products within the industry. Please email Gavin directly if you have any questions on Software related queries.

Email: gavinm@biastechnology.com


BIAS Technology is proud to be certified to the ISO 9001 and ISO14001 standards, this indicates our commitment to continuous improvement in all aspects of our business plan to keep BIAS Technology in the front line as a primary supplier and maintainer in the data capture industry whilst meeting the constant quality and environmental demands now and in the future.

The quality of service we deliver has always been a critical factor for us, and now we can prove the quality of service that we provide. We have also demonstrated our ability to operate to rigorous regulatory and quality standards. We see this as just the starting point however, as the regular audits will aid us in the revision and improvement of our quality management systems.


“BIASed About Customer Satisfaction”

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