Request An RMA

Please use the below form for booking equipment in for repair.

By providing as much detail as possible it will help us track the equipment easily and allow our engineers to quickly find the fault/s reported.

Once the form has been completed a unique RMA number will appear on screen, please note this number on the package when you are ready to ship the units to us. A confirmation email will also be sent to the email address provided as well as our operations department containing the equipment details and the RMA number allocated. 

To request an instant RMA number without logging unit details

* Required Fields

Full Name: * Model: *
Company: * Quantity: *Max 250
Telephone No: * Cover: *
E-Mail Address: *
Return Address: * Notes:
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Please Enter Verification Code *
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Request an RMA for up to 20 units.

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Status: Online

* Required Fields

Full Name: *
Company: *
Telephone No : *
E-Mail Address : *
Return Address: *

--- Details For Unit 1 (Required) ---

Product Manufacturer* Model* Serial No* Ref (If Applicable)
Fault Description* Notes / Accessories Sent

------- Details For Unit 2 -------

Product Manufacturer Model Serial No Ref (If Applicable)
Fault Description Notes / Accessories Sent

------- Details For Unit 3 -------

Product Manufacturer Model Serial No Ref (If Applicable)
Fault Description Notes / Accessories Sent

------- Details For Unit 4 -------

Product Manufacturer Model Serial No Ref (If Applicable)
Fault Description Notes / Accessories Sent

------- Details For Unit 5 -------

Product Manufacturer Model Serial No Ref (If Applicable)
Fault Description Notes / Accessories Sent

------- Details For Unit 6 -------

Product Manufacturer Model Serial No Ref (If Applicable)
Fault Description Notes / Accessories Sent

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How Did You Hear About Us? *
Additional / Relevant Information

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Please Tick Below If You Give Permission For BIAS To Format Or Reinstall The Operating System On The Units Above.
Yes I Give Permission
By Ticking Above We Strongly Advise You Send Us Any Software And Configurations To Be Reloaded Onto The Unit/s.

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Otherwise Please Tick Below If You Give Permission For BIAS To Return the Terminals Blank.
Yes I Give Permission

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Image Verification Code captcha Enter Your Promo Code Below
Please Enter Verification Code *
Tick To Agree To Our Terms And Conditions

 

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