Emergency Call Out – Wireless

BIAS were informed of a complete failure of the wireless infrastructure at a high street retailers main distribution centre. It was after a main power outage that caused havoc across the UK. Our engineer was onsite late on Sunday and managed to rectify the issue. It was a communications error on the primary wireless controller which caused the system to not fully fall over so the secondary would take control or allow any AP’s to adopt. With no intelligence within the AP’s they have to communicate to the controller in order to work; the fall over system was tested to make sure this scenario didn’t occur again. Monday morning came with no down time or problems.

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