Hardware Consultation

We were requested to come and help with a local customer who had been let down by their current hardware provider. They were due to go live in a few months, but the terminals supplied could not be configured to work correctly (CipherLab 9700 and Motorola WT41N0). The CipherLab 9700 terminal would not boot up into its operating system and the screen size and form factor of the Motorola WT41N0 did not meet their requirements.

They also had a few issues with location barcodes being cut off and not scanning correctly. A plan was put in place to test and replace all of these.

A plane was put in place to supply a loan terminal fit for purpose that would meet their requirements.

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