Our Values

Mission Statement

BIAS Technology Support Ltd is committed to communicating to our staff, customers and suppliers a professional image which enhances honesty, value and quality of both services and products. Our goal is to exceed our customers expectations thus ensuring a “Customer for life”.

Devoted to quality

BIAS Technology invest in people who care and take pride in the quality of their work, each employee is trained to take ownership of their work and produce a service of unmeasurable standard.

Our sharing of targets, knowledge and experience has moulded us to be who we are today. This is evident in the repairs we produce, from the overall unit condition all the way down to the individual components.

Working Relationship and Teamwork

BIAS Technology has a strong foundation, developed by its ethos to commitment, support and teamwork. This has been achieved by listening to our customers needs & requests, cementing our core values of an excellent working partnership with our customers.

We are able to retain value within your barcoding estate by providing quality repairs, expert knowledge and support to you and your users, this enables them to respect the technology they’re using and use it to its full potential.

By continually measuring and improving our performance we are able to strengthen our service offerings by focusing our technical expertise and reducing our lead times, and we’re always striving for the next level in customer service.