Request an RMA

Return Material Authorisation Form. This is where you can get an RMA at any time and get an RMA number.

Please use the below form for booking equipment in for repair.

By providing as much detail as possible it will help us track the equipment easily and allow our engineers to quickly find the fault/s reported.

Once the form has been completed a unique RMA number will appear on screen, please note this number on the package when you are ready to ship the units to us. A confirmation email will also be sent to the email address provided as well as our operations department containing the equipment details and the RMA number allocated.

To request an instant RMA number without logging unit details


* Required Fields

Full Name: *

Company: *

Telephone No.: *

E-Mail Address: *

Return Address: *
Make Model: *

Quantity: *

Cover:.: *

Notes: *

Additional / Relevant Information:

Please Tick Below If You Give Permission For BIAS To Format Or Reinstall The Operating System On The Terminals.
Yes I Give Permission
By Ticking Above We Strongly Advise You Send Us Any Software And Configurations To Be Reloaded Onto The Unit/s.

Otherwise Please Tick Below If You Give Permission For BIAS To Return the Terminals Blank.
Yes I Give Permission

Enter Your Promo Code Below

Please prove you are human by selecting the House.

Tick To Agree To Our Terms And Conditions

Click Here

Request an RMA for up to 21 units.


* Required Fields

Full Name: *

Company: *

Telephone No.: *

E-Mail Address: *

Return Address: *

--Details For Unit 1 (Required)--

Product Manufacturer: *

Model: *

Serial No.: *

Ref (If Applicable):

Fault Description: *

Notes / Accessories Sent:

-------Details For Unit 2-------

Product Manufacturer:

Model:

Serial No.:

Ref (If Applicable):

Fault Description:

Notes / Accessories Sent:

-------Details For Unit 3-------

Product Manufacturer:

Model:

Serial No.:

Ref (If Applicable):

Fault Description:

Notes / Accessories Sent:

-------Details For Unit 4-------

Product Manufacturer:

Model:

Serial No:

Ref (If Applicable):

Fault Description:

Notes / Accessories Sent:

-------Details For Unit 5-------

Product Manufacturer:

Model:

Serial No.:

Ref (If Applicable):

Fault Description:

Notes / Accessories Sent:

-------Details For Unit 6-------

Product Manufacturer:

Model:

Serial No:

Ref (If Applicable):

Fault Description:

Notes / Accessories Sent:

-------Details For Unit 7-------

Product Manufacturer:

Model:

Serial No:

Ref (If Applicable):

Fault Description:

Notes / Accessories Sent:

-------Details For Unit 8-------

Product Manufacturer:

Model:

Serial No.:

Ref (If Applicable):

Fault Description:

Notes / Accessories Sent:

-------Details For Unit 9-------

Product Manufacturer:

Model:

Serial No:

Ref (If Applicable):

Fault Description:

Notes / Accessories Sent:

-------Details For Unit 10-------

Product Manufacturer:

Model:

Serial No:

Ref (If Applicable):

Fault Description:

Notes / Accessories Sent:

-------Details For Unit 11-------

Product Manufacturer:

Model:

Serial No.:

Ref (If Applicable):

Fault Description:

Notes / Accessories Sent:

-------Details For Unit 12-------

Product Manufacturer:

Model:

Serial No:

Ref (If Applicable):

Fault Description:

Notes / Accessories Sent:

-------Details For Unit 13-------

Product Manufacturer:

Model:

Serial No:

Ref (If Applicable):

Fault Description:

Notes / Accessories Sent:

-------Details For Unit 14-------

Product Manufacturer:

Model:

Serial No.:

Ref (If Applicable):

Fault Description:

Notes / Accessories Sent:

-------Details For Unit 15-------

Product Manufacturer:

Model:

Serial No:

Ref (If Applicable):

Fault Description:

Notes / Accessories Sent:

-------Details For Unit 16-------

Product Manufacturer:

Model:

Serial No:

Ref (If Applicable):

Fault Description:

Notes / Accessories Sent:

-------Details For Unit 17-------

Product Manufacturer:

Model:

Serial No.:

Ref (If Applicable):

Fault Description:

Notes / Accessories Sent:

-------Details For Unit 18-------

Product Manufacturer:

Model:

Serial No:

Ref (If Applicable):

Fault Description:

Notes / Accessories Sent:

-------Details For Unit 19-------

Product Manufacturer:

Model:

Serial No:

Ref (If Applicable):

Fault Description:

Notes / Accessories Sent:

-------Details For Unit 20-------

Product Manufacturer:

Model:

Serial No.:

Ref (If Applicable):

Fault Description:

Notes / Accessories Sent:

-------Details For Unit 21-------

Product Manufacturer:

Model:

Serial No:

Ref (If Applicable):

Fault Description:

Notes / Accessories Sent:


Additional / Relevant Information:

Please Tick Below If You Give Permission For BIAS To Format Or Reinstall The Operating System On The Units Above.
Yes I Give Permission
By Ticking Above We Strongly Advise You Send Us Any Software And Configurations To Be Reloaded Onto The Unit/s.

Otherwise Please Tick Below If You Give Permission For BIAS To Return the Terminals Blank.
Yes I Give Permission

Enter Your Promo Code Below

Please prove you are human by selecting the Plane.

Tick To Agree To Our Terms And Conditions

Click Here

Status: Online


* Required Fields

Full Name: *

Company: *

Telephone No.: *

E-Mail Address: *

Return Address: *

--Details For Unit 1 (Required)--

Product Manufacturer: *

Model: *

Serial No.: *

Ref (If Applicable):

Fault Description: *

Notes / Accessories Sent:

-------Details For Unit 2-------

Product Manufacturer:

Model:

Serial No.:

Ref (If Applicable):

Fault Description:

Notes / Accessories Sent:

-------Details For Unit 3-------

Product Manufacturer:

Model:

Serial No.:

Ref (If Applicable):

Fault Description:

Notes / Accessories Sent:

-------Details For Unit 4-------

Product Manufacturer:

Model:

Serial No:

Ref (If Applicable):

Fault Description:

Notes / Accessories Sent:

-------Details For Unit 5-------

Product Manufacturer:

Model:

Serial No.:

Ref (If Applicable):

Fault Description:

Notes / Accessories Sent:

-------Details For Unit 6-------

Product Manufacturer:

Model:

Serial No:

Ref (If Applicable):

Fault Description:

Notes / Accessories Sent:


Additional / Relevant Information:

Please Tick Below If You Give Permission For BIAS To Format Or Reinstall The Operating System On The Units Above.
Yes I Give Permission
By Ticking Above We Strongly Advise You Send Us Any Software And Configurations To Be Reloaded Onto The Unit/s.

Otherwise Please Tick Below If You Give Permission For BIAS To Return the Terminals Blank.
Yes I Give Permission

Enter Your Promo Code Below

Please prove you are human by selecting the Car.

Tick To Agree To Our Terms And Conditions