Zebra MC33xx Series

THE EVOLUTION OF INNOVATION

The highly successful MC33xx Series is the lightweight, versatile, key-based Android handheld computer that fits right at home in the warehouse, back of the store or the manufacturing floor. The MC33xx Series sets itself apart from the competition by offering four distinct form factors, three keyboards and our industry-leading data capture options – that can be tailored to your application needs. Take your productivity and efficiency to a new level with the MC33xx family of handheld computers. Joining the MC33xx family is the MC3300axe, bringing Wi-Fi 6 capability and more. Validated by Microsoft Teams to now run the Walkie Talkie app.

MULTIPLE FORM FACTORS

How can you get greater productivity, efficiency and comfort from a mobile computer? The versatile MC33xx Series lets you select the right ergonomics for every use case. Choose between pistol grip, turret with rotating head, straight shooter 0º scan and 45º scan (turret and 45º scan available on MC3300x only). And every MC33xx Series model is designed with ergonomics and performance in mind.

RUGGED AND LONG-LASTING

The MC33xx Series is purpose-built for a wide variety of environments – with different levels of performance for drop, tumble and ingress protection. You can select the best device that is optimised for your use case needs.

WORLD-CLASS DATA CAPTURE

Data capture is a key part of the day-to-day operation of the MC33xx Series. With its extensive selection of data capture options covering short, medium and long-range scanning, we have you covered from less than 3 in./7.62 cm all the way up to 70 ft./12.4 m.

MC3300axe 

FUTURE PROOF WITH WI-FI 6 AND THE NEXT GENERATION IN DEVICE TRACKING TECHNOLOGY

The MC3300axe builds on its previous model MC3300x to create the next generation MC3300 mobile computer. Wi-Fi 6 delivers great performance by offering lower latency in high-density environments along with future-proofing. The optional BLE-enabled battery and Zebra’s Device Tracker give you additional visibility over your assets. The complementary Enterprise Browser provides a feature-rich, secure web browser which makes it easy to create intuitive apps that drive productivity and efficiency. And you also get the same hard-working ergonomics, the enhanced rugged design of the MC3300x, Android 11, the advanced SD660 platform for blazing fast application performance and more.

Dimensions

Straight Shooter: 7.96 in. L x 2.94 in. W x 1.35 in. D
(202.2 mm L x 74.7 mm W x 34.5 mm D)
Gun/Pistol: 7.96 in. L x 2.94 in. W x 6.45 in. D
(202.6 mm L x 74.7 mm W x 163.9 mm D)

Operating System

Android 11; upgradeable to Android 14

Drop Spec

Multiple 6 ft./1.8 m drops to concrete over the entire operating temperature range

IP Sealing

IP64

Weight

Straight Shooter: 16.7 oz./474 g
Gun/Pistol: 18.8 oz./535 g

 

CPU

Qualcomm Snapdragon™ 660 octa-core, 2.45 GHz

 

Tumble Spec

3,000 3.3 ft./1 m tumbles

Industry Use

Retail

Manufacturing

Warehousing

StageNow Support – staging solution for simple profile creation and easy device deployment.

Enterprise Home Screen – a simple way for administrators to control access to apps and settings on a Zebra device.

Device Central for Android Support – a centralized way for an organization to connect and monitor supported Bluetooth peripherals.

Mobility Extensions – tool set to allow for the configuration of new features..

MC3300x 

THE ULTIMATE LIGHTWEIGHT-YET-RUGGED KEY-BASED TOUCH MOBILE COMPUTER

Introducing the next evolution of our highly successful MC33xx family of keypad/touch mobile computers, packed with new features to tackle the ever-increasing requirements of today’s on-demand, e-commerce driven economy. You get the same proven fit-for-purpose ergonomic design, plus: Android 11; a more rugged design; the advanced SD660 platform for blazing fast application performance; a 35% larger capacity battery to power up to three shifts; faster Wi-Fi and Bluetooth range and speed; and more.

Dimensions

Straight Shooter and 45° Scan: 7.96 in. L x 2.94 in. W x 1.35 in. D
(202.2 mm L x 74.7 mm W x 34.5 mm D)
Turret/Rotating Head: 8.79 in. L x 2.94 in. W x 1.35 in. D
(223.4 mm L x 74.7 mm W x 34.5 mm D)
Gun/Pistol: 7.96 in. L x 2.94 in. W x 6.45 in. D
(202.6 mm L x 74.7 mm W x 163.9 mm D)

Operating System

Android 11; upgradeable to Android 14

Drop Spec

Multiple 6 ft./1.8 m drops to concrete over the entire operating temperature range

IP Sealing

IP64

Weight

Straight Shooter: 15.7 oz./445 g
Turret/Rotating Head: 16.2 oz./460 g
Gun/Pistol: 18.4 oz./522 g
45° Scan: 15.9 oz./450 g

 

CPU

Qualcomm Snapdragon™ 660 octa-core, 2.45 GHz

 

Tumble Spec

3,000 3.3 ft./1 m tumbles

Industry Use

Retail

Manufacturing

Warehousing

StageNow Support – staging solution for simple profile creation and easy device deployment.

Enterprise Home Screen – a simple way for administrators to control access to apps and settings on a Zebra device.

Device Central for Android Support – a centralized way for an organization to connect and monitor supported Bluetooth peripherals.

Mobility Extensions – tool set to allow for the configuration of new features..

Request a Repair

If you have a problem with your Zebra MC3300 then pleaase use the link below to get an online RMA

Request a Quote

Do you need a number of terminals. Let us know the hardware configuration and we’ll get back to as soon as possible.

3 + 9 =

Request Help

If you nned any technical assistance regarding your terminals then please dont hesitate to contact us.

3 + 13 =

Knowledge Base – Zebra MC3300

Soft Reset - Warm Boot
MC3300 Soft Reset – Warm Boot

Perform a soft reset if applications stop working.
1. Press and hold the Power button until the menu appears.
2. Touch Restart.
3. The device reboots.

Hard Reset - Cold Boot
MC3300 Hard Reset – Cold Boot

CAUTION: Performing a hard reset with a microSD card installed in the device may cause damage or data corruption to the microSD card. All un-saved data is lost after performing a hard reset.


Perform a hard reset if the device stops responding.


1. Simultaneously press and hold the Power button, 1 and 9 keys for five seconds.
2. When the screen turns off, release the buttons.
3. The device reboots.

Enterprise Reset

MC3300 Enterprise Reset

An Enterprise Reset erases all user data in the /data partition, including data in the primary storage locations (/sdcard and emulated storage).
Before performing an Enterprise Reset, provision all necessary configuration files and restore after the reset.
Perform Enterprise Reset using ADB.

Performing an Enterprise Reset From Device Settings
1. Go to Settings.
2. Touch System > Reset options > Erase all data (enterprise reset).
3. Touch Erase all data twice to confirm the Enterprise Reset.

Downloading the Enterprise Reset Package
To download the system update package:
1. Go to the Zebra Support & Downloads web site, www.zebra.com/support.
2. Download the Enterprise Reset file to a host computer. 

Using microSD Card

It is strongly recommended that prior to use, you must format the microSD card on the device.
1. Copy the Enterprise Reset zip file to the root of the microSD card.
• Copy the zip file to a microSD card using a host computer (see USB Communication for more  information) and then installing the microSD card into the device (see Replacing the microSD Card for more information).
• Connect the device with a microSD card already installed to the host computer and copy zip file to the microSD card. See USB Communication for more information. Disconnect the device from the host computer.
2. Press and hold the Power button until the menu appears.
3. Touch Reboot.
4. Touch OK. The device resets.
5. Press and hold the Scan Button/Trigger until the device vibrates. The System Recovery screen appears.
6. Press the Up and Down buttons to navigate to apply from sdcard.
7. Press the Enter button.
8. Press the Up and Down buttons to navigate to apply from adb.
9. Press Enter.
10.Use the Up and Down buttons to navigate to Full OTA Package or Diff OTA Package.
11.Press the Enter button.
12.Use the Up and Down buttons to navigate to the Enterprise Reset file.
13.Press the Power button. The Enterprise Reset occurs and then the device returns to the Recovery screen.
14.Press the Power button.

Using ADB

To perform an Enterprise Reset using ADB:

1. On the device, swipe down from the Status bar to open the Quick Access panel and then touch .
2. Touch System > Developer options.
3. Slide the switch to the ON position.
4. Touch USB Debugging. A check appears in the check box. The Allow USB debugging? dialog box appears.
5. Touch OK.
6. On the host computer, open a command prompt window and type: adb devices. The following displays: List of devices attached XXXXXXXXXXXXXXX device (where XXXXXXXXXXXXXXX is the device number). NOTE: If device number does not appear, ensure that ADB drivers are installed properly.
7. Type: adb reboot recovery
8. Press Enter. The System Recovery screen appears.
9. Press the Up and Down buttons to navigate to apply from adb.
10.Press Enter.
11.Use the Up and Down buttons to navigate to Full OTA Package or Diff OTA Package.
12.Press Enter.
13.On the host computer command prompt window type: adb sideload where: = the path and filename of the zip file.
14.Press Enter. The Enterprise Reset package installs and then the Recovery screen appears.
15.Press the Enter button to reboot the device.

Factory Reset

MC3300 Factory Reset

A Factory Reset erases all data in the /data and /enterprise partitions in internal storage and clears all
device settings. A Factory Reset returns the device to the last installed operating system image. To revert to a
previous operating system version, re-install that operating system image. See Performing a System Update
for more information.
Downloading the Factory Reset Package
To download the Factory Reset package:
1. Go to the Zebra Support & Downloads web site, www.zebra.com/support.
2. Download the appropriate Factory Reset file to a host computer.

Using microSD Card

1. Copy the Factory Reset zip file to the root of the microSD card.
• Copy the zip file to a microSD card using a host computer (see USB Communication for more information) and then installing the microSD card into the device (see Replacing the microSD Card for more information).
• Connect the device with a microSD card already installed to the host computer and copy zip file to the microSD card. See USB Communication for more information. Disconnect the device from the host computer.

2. Press and hold the Power button until the menu appears.
3. Touch Reboot.
4. Touch OK. The device resets.
5. Press and hold the Scan Button/Trigger until the device vibrates. The System Recovery screen appears.
6. Press the Up and Down buttons to navigate to apply from sdcard.
7. Press the Enter button.
8. Use the Up and Down buttons to navigate to Full OTA Package or Diff OTA Package.
9. Press the Enter button.
10.Use the Up and Down buttons to navigate to the Factory Reset file.
11.Press the Power button. The Factory Reset occurs and then the device returns to the Recovery screen.
12.Press the Power button.

Using ADB

To perform an Factory Reset using ADB:
1. On the device, swipe down from the Status bar to open the Quick Access panel and then touch .
2. Touch System > Developer options.
3. Slide the switch to the ON position.
4. Touch USB Debugging. A check appears in the check box. The Allow USB debugging? dialog box
appears.
5. Touch OK.
6. On the host computer, open a command prompt window and use the adb command:
adb devices.
The following displays:
List of devices attached
XXXXXXXXXXXXXXX device (where XXXXXXXXXXXXXXX is the device number).
NOTE: If device number does not appear, ensure that ADB drivers are installed properly.
7. Type:
adb reboot recovery
8. Press Enter. The System Recovery screen appears.
9. Press the Up and Down buttons to navigate to apply from adb.
10.Press Enter.
11.Use the Up and Down buttons to navigate to Full OTA Package or Diff OTA Package.
12.Press Enter.