Honeywell CT30XP CT30XPHC Mobile Computer

Honeywell CT30XP Mobile Computer

Durable, Manageable Mobile Computer in an Elegant, Lightweight Package

The CT30 XP is a durable, all-purpose business tool ensuring ultra-reliable data access and communications for front-line mobile workers. The product combines the elegant design and usability of a high-end mobile phone while delivering the durability, manageability and functionality serious businesses depends on.

Combined with powerful Honeywell software such as Operational Intelligence, Smart Talk unified communications and Smart Pay contactless payment, the CT30 XP is an ideal platform on which users in retail, healthcare and delivery can build effective solutions. Built on the Mobility EdgeTM platform, a durable, stable and secure foundation for effective, long-lasting solutions, CT30 XP delivers the return on investment required by serious businesses. The product leverages the latest processor and memory technology for years of high performance with guaranteed support from Android 11 to at least Android 13 and committed support for Android 14 and 15, subject to feasibility.

The slim, lightweight CT30 XP slips easily into the pocket and is easy for users in retail and healthcare to use, hold and carry. Unlike typical consumer phones which are aesthetically pleasing but less durable, CT30 XP can withstand multiple drops from 1.2m (4ft) to concrete from -10°C to 50°C (-4°F to 122°F) and 500 tumbles at 0.5m. The vivid, full-high-definition display (2160 x 1080p) makes it easy to use and supports modern high-definition software. The PTT button and 8-megapixel front-facing camera enable effective and intuitive communications with teammates.

The premium CT30 XP feature set dovetails with the long lifecycle of the CT30 XP by ensuring performance and productivity over the life of the device. Support for Wi-Fi 6 in selected SKUs increases connection reliability, range and throughput in crowded conditions and provides a better experience on voice or video communications. The available high-performance FlexRange™ scan engine more than doubles standard scan range without compromising speed or adding to the size of the device, saving precious seconds that add up over the course of a shift and reducing user fatigue in scan-intensive tasks.

CT30 XP is available in disinfectant ready housings which are designed to support frequent cleaning with harsh disinfectants without breaking down, cracking or fading plastic housings. The product can be cleaned by 34 approved cleaning solutions multiple times per hour.

Honeywell CT30XPHC Mobile Computer

Durable, Manageable. Healthcare Mobile Computer in an Elegant, Lightweight Package

The CT30 XP Healthcare (HC) is an all-purpose tool for healthcare institutions that need to empower nurses and other caregivers to provide safe and effective care as efficiently as possible. Intended for professionals who are expert and demanding users of their personal mobile phones, the CT30 XP HC enables fast, all-day access to comprehensive patient and therapy information; intuitive voice, text and video communications and efficient, snappy scanning with an elegant, lightweight, consumer-phone-experience.

For IT leaders challenged with satisfying these users without compromising enterprise manageability, lifecycle, durability or security, the CT30 XP HC is built on the Mobility Edge™ platform, a durable, stable and secure foundation for effective, long-lasting solutions.

The product leverages the latest processor and memory technology required by future high-performance software, while ensuring long-term Android compatibility – with guaranteed support from Android 11 to 13, and committed support for Android 14 and 15, subject to feasibility. Powerful Honeywell Operational Intelligence software uses data-driven insights to help prevent productivity-impacting issues in real time while reducing IT support costs to manage them.

The slim, lightweight CT30 XP HC slips easily into the pocket and is easy to use, hold and carry over a long shift, yet resists cumulative damage from long-term use. The CT30 XP HC can withstand multiple room-temperature drops to concrete from 1.5m (5ft) and 500 tumbles at 0.5m. Disinfectant-ready housings enable frequent cleaning with harsh disinfectants without cracking or fading durable plastic housings.

The premium CT30 XP HC feature set dovetails with the long lifecycle of the CT30 XP HC by ensuring performance and productivity over the life of the device. Support for Wi-Fi 6 in selected SKUs increases connection reliability, range and throughput in crowded conditions and provides a better experience in voice and video communications.

The snappy Honeywell 7th-Generation scan engine with patient-friendly LED illumination reduces user fatigue while scanning small labels used for identifying patients, samples and medicines and verifying therapies. The full high-definition display (2160 x 1080p) is easy on the eyes and supports modern high-definition software.

The PTT button and 8-megapixel front-facing camera enable effective and intuitive communications with teammates. The CT30 XP HC comes with an extensive selection of accessories including 1, 4 and 5-bay chargers based on the space-efficient, Universal Dock system that maximizes long-term return on investment (ROI) by enabling low-cost upgrades to future devices. The simple, but effective carrying clip keeps the device safe when not in use but easily accessible when needed.

Honeywell CT30XP CT30XPHC Specifications

FEATURES


  • Camera
  • 8-megapixel front-facing camera
  • 13-megapixel rear camera
  • Housing Grade
  • Disinfectant Ready Housing

    DIMENSIONS


    • Overall Dimensions
    • 154 mm x 76 mm x 12.6 mm (6.06 in x 2.99 in x 0.50 in)

    SCANNING SPECIFICATIONS


    • Decode Capability
    • 1D/2D Barcode Symbologies

    NETWORK


    • Bluetooth Specifications
    • V5.1 Bluetooth and BLE; 2nd BLE availble on all SKUs except CT30P-XXX-XXXXXNX .
    • Bluetooth profiles includes HFP, PBAP, A2DP, AVRCP, OPP, SPP, GATT
    • WLAN Specifications
    • Wi-Fi certified
    • CT30P-X0N: IEEE 802.11 a/b/g/n/ac/ax and 2×2 MU-MIMO;
    • All other configurations: IEEE 802.11 a/b/g/n/ac;
    • All SKUs: 802.11 d/e/h/i/k/r/v/u/w/mc
    • RFID Specifications
    • Integrated NFC reader, compliant with ISO/IEC 14443 A, ISO/IEC 14443 B, ISO/IEC 15693 (ICode), MIFARE 1K / 4K, MIFARE DESFire, Sony FeliCa, ISO/IEC 18092 (Type F)
    • GPS Specifications
    • Simultaneous GNSS Receiver Support for GPS, GLONASS, Galileo and BeiDou
    • WWAN Specifications
    • WWAN Radio (ATT/VZW/SPRINT/TMO/NA/EU);
    • AT&T FirstNet Compliant;
    • LTE Advanced Support;
    • Up to 390 Mbps CAT13 LTE downlink and up to 75 Mbps CAT5 LTE uplink:
    • LTE: Bands 1, 2, 3, 4, 5, 7, 8, 12, 13, 14, 17, 19, 20, 25, 26, 28, 29, 30, 38, 39, 40, 41, 66, 71;
    • UMTS/HSPA+ (3G): Bands 1, 2, 4, 5, 6, 8, 9, 19;
    • GSM: 850, 900, 1800, 1900 (Quad Bands)

    SOFTWARE & FIRMWARE


    • Operating System
    • Each Android version guaranteed from Android 11 to at least 13, committed support for Android 14 and Android 15, pending feasibility

    MEMORY & DATA


    • Memory
    • 6GB DDR4x RAM, 64GB UFS Flash; 4GB DDR4x RAM, 64GB UFS Flash

    HARDWARE


    • Processor
    • Qualcomm QCS4290/QCM4290 octa-core, 2.0GHz
    • Display Resolution
    • Full High-Definition (2160 x 1080)
    • Display Size
    • 13.97 cm (5.5 in)
    • Scan Engine Model
    • Honeywell S0703 VE; Honeywell FlexRange
    • Scan Engine Type
    • Laser aimer

    ELECTRICAL


    • Battery Types
    • Replaceable between shifts; Warm-swappable
    • Battery Capacity
    • 3400mAh
    • Battery Type
    • Li-Ion; smart battery with integrated diagnostics tools

    ENVIRONMENTAL


    • Operating Temperature
    • -10°C to 50°C (14°F to 122°F)
    • Storage Temperature Range
    • -30°C to 70°C (-22°F to 158°F)
    • Operating Humidity
    • 5% to 95% (non-condensing)

    STANDARDS & APPROVALS


    • Protection Ratings
    • IP67
    • Drop Specifications
    • 1.2 m (4 ft) to concrete at through operating temperature per MIL-STD 810H; 1.5m (5ft ) to concret at room temperature per MIL-STD 810H.
    • Tumble Specifications
    • Exceeds 500 0.5 m (1.64 ft) tumbles per IEC 60068-2-32 specification

    SERVICE TERMS


    • Warranty Duration
    • One-year factory warranty

    Industry Use

    Transportation

    healthcare

    Healthcare

    hospitality

    Hospitality

    Retail

    field mobility

    Field Mobility

    Request a Repair

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    Knowledge Base – Honeywell CT30XP CT30XPHC

    Soft Reset - Warm Boot

    Honeywell CT30XP CT30XPHC Soft Reset – Warm Boot

    You may need to reboot the mobile computer to correct conditions where an application stops responding to the system.

    1. Save your files and close any applications.
    2. Press and hold the Power button until the options menu appears.
    3. Tap Power > Restart.
    4. The device reboots.
    Hard Reset - Cold Boot

    Honeywell CT30XP CT30XPHC Hard Reset – Cold Boot

    CAUTION: Performing a hard reset with a microSD card installed in the device may cause damage or data corruption to the microSD card. All un-saved data is lost after performing a hard reset.

    To restart the computer if the touch panel display is unresponsive:
    • Press and hold the Power button for approximately 8 seconds until the computer restarts.

    Enterprise Reset

    Honeywell CT30XP CT30XPHC Enterprise Reset

    You can perform an Enterprise data reset if a reboot did not improve the condition and all other troubleshooting methods have not been resolved the issue. This method provides a clean configuration for troubleshooting by erasing all the data from the internal shared storage location on the mobile computer. Data is not erased from the IPSM card location.

    Caution: An Enterprise data reset results in data loss, only perform this procedure if all other recovery methods have failed. All personal content is erased including, but not limited to emails, pictures, contacts, Google account information, system settings, and application settings.

    Before you begin

    Note: This method of recovery may not be available if your system administrator has set policies to prevent the reset use.

    • If you recently reset your Google Account password, wait 24 hours before performing an Enterprise data reset.
    • Make sure you have your screen lock password, PIN, or pattern if you activated one. You will need this to reset the mobile computer.
    • If you have a Google Account, backup your data and settings to your Google Account so you can restore them if required.
    • Connect the computer to an external power source or make sure you have a full battery charge.
    • Make sure you have an Internet connection.

    Enterprise Data Reset the Mobile Computer

    1. Swipe up from the bottom of the home screen to access all applications.
    2. Select Settings > System > Reset Options.
    3. Tap Enterprise Data Reset.
    4. Tap Erase All Data.
    5. If prompted, type your screen lock security patter, PIN, or password, and tap Next.
    6. Tap Erase Everything. A message appears informing you an Enterprise Data Reset is being performed.

    Terminal will reboot.

    Factory Reset

    Honeywell CT30XP CT30XPHC Factory Reset

    A full factory reset should only be performed if you have exhausted all other troubleshooting options. This method reverts the mobile computer back to the factory state by erasing all data in Internal shared storage and the IPSM Card storage locations on the mobile computer.

    Caution: A full factory reset results in data loss, only perform this procedure if all other recovery methods have failed and have no other option. All personal content is erased including, but not limited to emails, pictures, contacts, Google account information, system settings, and application settings.

    Note: This method of recovery may not be available if your system administrator has set policies to prevent the reset use.

    Before you begin

    • If you added a Google Account to the mobile computer, make sure you have your Google username and password associated with the computer. If you do not have the username and password, you will not be able to use the mobile computer after the reset. This is a security measure that prevents unauthorized users from using the device if they try a Full factory reset.
    • If you did not add a Google Account to the mobile computer, the extra security level is not enabled, and you will not need a Google username and password.
    • If you recently reset your Google Account password, wait 24 hours before performing an Enterprise data reset.
    • Connect the computer to an external power source or make sure you have a full battery charge.
    • Make sure you have an Internet connection.

    Factory Reset the Mobile Computer – From the Operating System

    1. Swipe up from the bottom of the home screen to access all applications.
    2. Select Settings > System > Reset Options.
    3. Tap Erase All Data (Factory Reset)
    4. Tap Reset Phone.
    5. If prompted, type your screen lock security patter, PIN, or password, and tap Next.
    6. Tap Erase Everything. A message appears informing you an Enterprise Data Reset is being performed.

    Terminal will reboot.

    Factory Reset the Mobile Computer – From the Bootloader/Recovery Mode

    1. Press and hold the Power Button.
    2. From the menu that will appear on the screen select to Power Off.
    3. With the device off press and hold the Volume Down button, while doing so press the Power button.
    4. Once the screen powers on release the Power button, this will prompt the Recovery Mode menu.
    5. Use The Volume Down and Volume Up buttons to select Full Factory Reset.
    6. Use the Power button to confirm the action.

    Terminal will reboot.

    Honeywell CT30XP CT30XPHC SKU’s

    CT30XP

    • CT30P-L1N-37D1EDG CT30 XP, disinfectant-ready,WWAN, 6G/64G, 5.5 inch 2160x1080P full HD, S0703, 8/13MP,802.11a/b/g/n/ac/r/k/mc, 1 nano SIM & 1 eSIM, BT5.1 &2nd BLE, Android GMS, Battery, Warm Swap, IP67, USB 3.0 Type C OTG, PTT, GLB.
    • CT30P-X0N-37D10DG CT30 XP Disinfectant Ready, WLAN, 6G/64G UFS, 5.5 inch 2160x1080P full HD display, S0703 1D/2D scanner, 8/13MP, 802.11a/b/g/n/ac/r/k/mc/ax, MIMO, BT5.0 &2nd BLE, Android GMS, Battery, Warm Swap, IP67, USB 3.0 Type C OTG, PTT, GLB.
    • CT30P-L1N-38D1EDG CT30 XP, disinfectant-ready, WWAN, 6G/64G, 5.5 inch 2160x1080P full HD, FlexRange FR, 8/13MP,802.11a/b/g/n/ac/r/k/mc, 1 nano SIM & 1 eSIM, BT5.1 &2nd BLE, Android GMS, Battery, Warm Swap, IP67, USB 3.0 Type C OTG, PTT, GLB.
    • CT30P-X0N-38D10DG CT30 XP Disinfectant Ready, WLAN, 6G/64G, 5.5 inch 2160x1080P full HD display, FlexRange FR scanner, 8/13MP,802.11a/b/g/n/ac/r/k/mc/ax, 22 MIMO, BT5.1 &2nd BLE, Android GMS, Battery, Warm Swap, IP67, USB 3.0 Type C OTG, PTT, GLB.
    • CT30P-L0N-27D10NG CT30 XP Disinfectant Ready, WLAN, 4G/64G, 5.5 inch 2160x1080P full HD, S0703 VE, 8/13MP,802.11a/b/g/n/ac/r/k/mc, BT5.1, Android GMS, Battery, Warm Swap, IP67, USB 3.0 Type C OTG, PTT, GLB.
    • CT30P-L1N-27D1ENA CT30 XP Disinfectant Ready, 2D, imager (S0703), GPS, micro SD-Slot, Cam (13MP), front camera (8MP), Interactive Sensor, warm swappable, e-compass, 14 cm (5.5”), USB-C, Bluetooth, Wi-Fi (802.11ax), eSIM, 4G (LTE), NFC, 2160×1080 pixels, Qualcomm Octa Core, 2.0 GHz, RAM: 4 GB, Flash: 64 GB, Android (11), IP67, software, Google Mobile Services, battery, battery, 3400 mAh, black.
    • CT30P-L1N-38D1NDG CT30 XP Disinfectant Ready, WWAN, 6G/64G, 5.5 inch 2160x1080P full HD, FlexRange FR, 8/13MP,802.11a/b/g/n/ac/r/k/mc, 1 nano SIM only, BT5.1 &2nd BLE, Android GMS, Battery, Warm Swap, IP67, USB 3.0 Type C OTG, PTT, GLB.

    CT30XP

    • CT30P-X0N-30D10HG CT30 XP Healthcare, WLAN, 6G/64G, 5.5 inch 2160 x 1080P full HD, N6700, 8/13 MP, 802.11 a/b/g/n/ac/r/k/mc/ax, 22 MIMO, Bluetooth 5.1 & 2nd BLE, Android GMS, Battery, Warm Swap, IP67, PTT, GLB
    • CT30P-L1N-30D1EHG CT30 XP Healthcare, disinfectant-ready, WWAN, 6G/64G UFS, 5.5 inch 2160x1080P full HD, N6700,8/13MP,802.11a/b/g/n/ac/r/k/mc, 1 nano SIM & 1 eSIM, BT5.1 &2nd BLE, Android GMS, Battery, Warm Swap, IP67, PTT, GLB.