Zebra TC21 TC26 Mobile Computer

Zebra TC21 TC26 Mobile Computer

Considering low-cost mobile phones for your workers? Step up to the business-class durable Zebra TC21 TC26 Touch Computers — without stepping up in price. Choose the connectivity your workers need – the Wi-Fi-only TC21 or the Wi-Fi/cellular TC26. Then choose the features that will allow your workers to improve task accuracy and on-the-job efficiency. And you can protect it all with the affordable optional Zebra OneCare™ SV support plan, which covers normal wear and tear and much more. Validated by Microsoft Teams to now run the Walkie Talkie app.

A NEW LEVEL OF FEATURES FOR A VALUE-PRICED DEVICE

You get consumer cell phone pricing but big business features, including a durable design, Android 10 — loaded with new powerful business features, wireless connections and a large 5-inch HD display, plus superior voice quality over cellular (TC26 only) and WiFi networks, all in a lightweight right-sized device designed for one-handed operation.

THE MOST OPTIONS TO CUSTOMISE YOUR DEVICES FOR THE JOB

For scan intensive tasks, choose from two dedicated scan engines. Get up to 14 hours of power for a double shift with the extended battery. Support technicians in the field with a 5 MP front camera for video calling. A wearable wrist mount provides comfortable hands-free operation — and Zebra’s RS5100 Bluetooth ring scanner adds hands-free scanning.

MOBILITY DNA – A TOOLSET FOR UNMATCHED VALUE

Every device comes standard with Mobility DNA Professional, a suite of powerful tools that put the MC2200/MC2700 in a class of its own. Tools are pre-loaded and ready to use. And you can unlock powerful advanced tools that take workforce productivity and device management simplicity to a new level with the optional Mobility DNA Enterprise License.

Zebra TC21 Mobile Computer

THE ULTIMATE COST-EFFECTIVE TOUCH COMPUTER BUILT FOR INSIDE THE FOUR WALLS

Step up to the business-class durable Zebra TC21 touch computer without stepping up in price. With multiple configurations at different price points, you pay only for the features your workers need to improve task accuracy and on-the-job efficiency.

Dimensions

With standard battery: 6.22 in. L x 3.11 in. W x.0.54 in. D (158 mm L x 79 mm W x 13.7 mm D)
With extended battery: 6.22 in. L x 3.11 in. W x.0.68 in. D (158 mm L x 79 mm W x 17.3 mm D)

Operating System

Android 11; upgradeable to Android 14

Drop Spec

4 ft./1.2 m drops to concrete per MIL-STD 810G across operating temperature

IP SEALING

IP67

 

Weight

8.32 oz./236 g with standard battery

 

CPU

Qualcomm Snapdragon™ 660 octa-core, 1.8 GHz

 

Tumble Spec

300 tumbles, 1.6 ft./0.5 m

Industry Use

Retail

maunufacturing

Manufacturing

warehousing

Warehousing

hospitality

Hospitality

Zebra TC26 Mobile Computer 

THE ULTIMATE COST-EFFECTIVE TOUCH COMPUTER BUILT FOR OUTSIDE THE FOUR WALLS

Get more for your money with the Zebra TC26 touch computer – all the business features your workers need to get the job done faster, packed into a device that’s sized and priced like a mobile phone.

Dimensions

With standard battery: 6.22 in. L x 3.11 in. W x.0.54 in. D (158 mm L x 79 mm W x 13.7 mm D)
With extended battery: 6.22 in. L x 3.11 in. W x.0.68 in. D (158 mm L x 79 mm W x 17.3 mm D)

Operating System

Android 11; upgradeable to Android 14

Drop Spec

4 ft./1.2 m drops to concrete per MIL-STD 810G across operating temperature

IP SEALING

IP67

 

Weight

8.32 oz./236 g with standard battery

 

CPU

Qualcomm Snapdragon™ 660 octa-core, 1.8 GHz

 

Tumble Spec

300 tumbles, 1.6 ft./0.5 m

Industry Use

transportation

Transportation

field mobility

Field Mobility

Request a Repair

If you have a problem with your Zebra TC21 or TC26 then pleaase use the link below to get an online RMA

Request a Quote

Do you need a number of terminals. Let us know the hardware configuration and we’ll get back to as soon as possible.

15 + 11 =

Request Help

If you need any technical assistance regarding your terminals then please dont hesitate to contact us.

8 + 6 =

Zebra TC21 TC26 Knowledge Base

Soft Reset - Warm Boot

Zebra TC21 TC26 Soft Reset – Warm Boot

Perform a soft reset if applications stop working.

  1. Press and hold the Power button until the menu appears.
  2. Touch Restart.
  3. The device reboots.
Hard Reset - Cold Boot

Zebra TC21 TC26 Hard Reset – Cold Boot

CAUTION: Performing a hard reset with a microSD card installed in the device may cause damage or data corruption to the microSD card. All un-saved data is lost after performing a hard reset.

Perform a hard reset if the device stops responding.

  1. Simultaneously press and hold the Power, Left Scan, and Volume Up buttons for at least four seconds.
  2. When the screen turns off, release the buttons.
  3. The device reboots
Enterprise Reset

Zebra TC21 TC26 Enterprise Reset

An Enterprise Reset erases all user data in the /data partition, including data in the primary storage locations (/sdcard and emulated storage).
Before performing an Enterprise Reset, provision all necessary configuration files and restore after the reset.

Downloading the Enterprise Reset Package

To download the system update package:

  1. Go to the Zebra Support & Downloads web site, www.zebra.com/support/mobile_computers.
  2. Download the Enterprise Reset file to a host computer. 

Using microSD Card

It is strongly recommended that prior to use, you must format the microSD card on the device.

  1. Copy the Enterprise Reset zip file to the root of the microSD card.
    1. • Copy the zip file to a microSD card using a host computer (see USB Communication for more  information) and then installing the microSD card into the device (see Replacing the microSD Card for more information).
    2. • Connect the device with a microSD card already installed to the host computer and copy zip file to the microSD card. See USB Communication for more information. Disconnect the device from the host computer.
  2. Press and hold the Power button until the menu appears.
  3. Touch Reboot.
  4. Touch OK. The device resets.
  5. Press and hold the Scan Button/Trigger until the device vibrates. The System Recovery screen appears.
  6. Press the Up and Down buttons to navigate to apply from sdcard.
  7. Press the Enter button.
  8. Press the Up and Down buttons to navigate to apply from adb.
  9. Press Enter.
  10. Use the Up and Down buttons to navigate to Full OTA Package or Diff OTA Package.
  11. Press the Enter button.
  12. Use the Up and Down buttons to navigate to the Enterprise Reset file.
  13. Press the Power button. The Enterprise Reset occurs and then the device returns to the Recovery screen.
  14. Press the Power button.

Using ADB

To perform an Enterprise Reset using ADB:

  1.  On the device, swipe down from the Status bar to open the Quick Access panel and then touch .
  2. Touch System > Developer options.
  3. Slide the switch to the ON position.
  4. Touch USB Debugging. A check appears in the check box. The Allow USB debugging? dialog box appears.
  5. Touch OK.
  6. On the host computer, open a command prompt window and use the adb command: adb devices.
    The following displays:
    List of devices attached
    XXXXXXXXXXXXXXX device (where XXXXXXXXXXXXXXX is the device number).
    NOTE: If device number does not appear, ensure that ADB drivers are installed properly.
  7. Type: adb reboot recovery
  8. Press Enter. The System Recovery screen appears.
  9. Press the Up and Down buttons to navigate to apply from adb.
  10. Press Enter.
  11. Use the Up and Down buttons to navigate to Full OTA Package or Diff OTA Package.
  12. Press Enter.
  13. On the host computer command prompt window type: adb sideload where: = the path and filename of the zip file.
  14. Press Enter. The Enterprise Reset package installs and then the Recovery screen appears.
  15. Press the Enter button to reboot the device.
Factory Reset

Zebra TC21 TC26 Factory Reset

A Factory Reset erases all data in the /data and /enterprise partitions in internal storage and clears all device settings. A Factory Reset returns the device to the last installed operating system image. To revert to a previous operating system version, re-install that operating system image. See Performing a System Update for more information.

Downloading the Factory Reset Package

To download the Factory Reset package:

  1. Go to the Zebra Support & Downloads web site, www.zebra.com/support/mobile_computers.
  2.  Download the appropriate Factory Reset file to a host computer.

Using microSD Card

  1.  Copy the Factory Reset zip file to the root of the microSD card.
    1. Copy the zip file to a microSD card using a host computer (see USB Communication for more information) and then installing the microSD card into the device (see Replacing the microSD Card for more information).
    2. Connect the device with a microSD card already installed to the host computer and copy zip file to the microSD card. See USB Communication for more information. Disconnect the device from the host computer.
  2. Press and hold the Power button until the menu appears.
  3. Touch Reboot.
  4. Touch OK. The device resets.
  5. Press and hold the Scan Button/Trigger until the device vibrates. The System Recovery screen appears.
  6. Press the Up and Down buttons to navigate to apply from sdcard.
  7. Press the Enter button.
  8. Use the Up and Down buttons to navigate to Full OTA Package or Diff OTA Package.
  9. Press the Enter button.
  10. Use the Up and Down buttons to navigate to the Factory Reset file.
  11. Press the Power button. The Factory Reset occurs and then the device returns to the Recovery screen.
  12. Press the Power button.

Using ADB

To perform an Factory Reset using ADB:

  1. On the device, swipe down from the Status bar to open the Quick Access panel and then touch .
  2. Touch System > Developer options.
  3. Slide the switch to the ON position.
  4. Touch USB Debugging. A check appears in the check box. The Allow USB debugging? dialog box appears.
  5. Touch OK.
  6. On the host computer, open a command prompt window and use the adb command: adb devices.
    The following displays:
    List of devices attached
    XXXXXXXXXXXXXXX device (where XXXXXXXXXXXXXXX is the device number).
    NOTE: If device number does not appear, ensure that ADB drivers are installed properly.
  7. Type: adb reboot recovery
  8. Press Enter. The System Recovery screen appears.
  9. Press the Up and Down buttons to navigate to apply from adb.
  10. Press Enter.
  11. Use the Up and Down buttons to navigate to Full OTA Package or Diff OTA Package.
  12. Press Enter.