Zebra MC2200 and MC2700 Computer

MC2200 AND MC2700 MOBILE COMPUTERS

When it comes to empowering workers in small and medium-sized businesses, the MC2200 and MC2700 deliver ‘no compromise’ affordable mobility. Connect practically any worker, anywhere with the WiFi-only (MC2200) and WiFi/cellular data (MC2700) options. The touchscreen and keypad provide superior application flexibility. Unparalleled ergonomics set the bar for comfort. The right level of ruggedness delivers dependable operation. And Mobility DNA tools make your devices easier to use, manage and secure.

UNPARALLELED ERGONOMICS

The MC2200 and MC2700 are loaded with design differences that deliver class-leading comfort and ease of use. Key size, shape and location, key colours, the tapered shape, separate finger perches for one-handed keypad and display use, the snap-on trigger handle and more were all specially engineered by Zebra award-winning Industrial Design team.

CONNECT ANY WORKER, ANYWHERE

With the WiFi-only MC2200 and WiFi/cellular data MC2700, you can extend mobility to virtually any environment — inside your facility, regardless of whether you have a WiFi network or the quality of the coverage; in large outdoor areas where there is no WiFi or WiFi is cost prohibitive, and out in the field.

MOBILITY DNA – A TOOLSET FOR UNMATCHED VALUE

Every device comes standard with Mobility DNA Professional, a suite of powerful tools that put the MC2200/MC2700 in a class of its own. Tools are pre-loaded and ready to use. And you can unlock powerful advanced tools that take workforce productivity and device management simplicity to a new level with the optional Mobility DNA Enterprise License.

MC2200 Mobile Computer 

AFFORDABLE MOBILITY FOR WORKERS INSIDE YOUR FACILITY

The MC2200 delivers the industry fastest and most dependable WiFi connections. So whether workers are picking, packing or shipping orders in your warehouse, replenishing inventory on the manufacturing line, taking inventory in the backroom of a retail store or assisting customers on the sales floor, they are productive every minute of every shift.

Dimensions

7.89 in. L x 2.76 in. W x 1.52 in. D

200.5 mm L x 70 mm W x 38.5 mm D

Operating System

Android 11; upgradeable to Android 14

Drop Spec

Multiple 5 ft./1.52m drop to concrete across operating temperature per MIL-STD 810G

IP SEALING

IP65

 

Weight

Standard Battery: 10.4 oz./296 g

Extended Battery: 11.2 oz./316 g

 

CPU

Qualcomm Snapdragon™ 660 octa-core, 1.8 GHz

 

Tumble Spec

500 1.6 ft./0.5 m tumbles; meets and exceeds IEC tumble specifications

Industry Use

Retail

maunufacturing

Manufacturing

warehousing

Warehousing

MC2700 Mobile Computer

AFFORDABLE MOBILITY FOR WORKERS IN EXPANSIVE OUTDOOR YARDS AND OUT IN THE FIELD

With LTE support, the MC2700 delivers the fastest cellular data connections. Whether workers are loading and unloading containers on ships in a port, managing inventory outside in a multi-acre yard, capturing proof of delivery and condition for package delivery, repairing equipment or making sales calls, they always have access to the information they need to maximise efficiency and task accuracy.

Dimensions

7.89 in. L x 2.76 in. W x 1.52 in. D

200.5 mm L x 70 mm W x 38.5 mm D

Operating System

Android 11; upgradeable to Android 14

Drop Spec

Multiple 5 ft./1.52m drop to concrete across operating temperature per MIL-STD 810G

IP SEALING

IP65

 

Weight

Standard Battery: 10.4 oz./296 g

Extended Battery: 11.2 oz./316 g

 

CPU

Qualcomm Snapdragon™ 660 octa-core, 1.8 GHz

 

Tumble Spec

500 1.6 ft./0.5 m tumbles; meets and exceeds IEC tumble specifications

Industry Use

transportation

Transportation

field mobility

Field Mobility

Request a Repair

If you have a problem with your Zebra MC2200 or MC2700 then pleaase use the link below to get an online RMA

Request a Quote

Do you need a number of terminals. Let us know the hardware configuration and we’ll get back to as soon as possible.

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Request Help

If you nned any technical assistance regarding your terminals then please dont hesitate to contact us.

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Knowledge Base – Zebra MC2200 and MC2700

Soft Reset - Warm Boot

MC2200 and MC2700 Soft Reset – Warm Boot

Perform a soft reset if applications stop working.
1. Press and hold the Power button until the menu appears.
2. Touch Restart.
The device reboots.

Hard Reset - Cold Boot

MC2200 and MC2700Hard Reset – Cold Boot

CAUTION: Performing a hard reset with a microSD card installed in the device may cause damage or data corruption to the microSD card. All un-saved data is lost after performing a hard reset.


Perform a hard reset if the device stops responding.


1.
Simultaneously press and hold the Power, Scan Button/Trigger for at least four seconds.

2. When the screen turns off, release the buttons.
The device reboots

Enterprise Reset

MC2200 and MC2700 Enterprise Reset

An Enterprise Reset erases all user data in the /data partition, including data in the primary storage locations (/sdcard and emulated storage).
Before performing an Enterprise Reset, provision all necessary configuration files and restore after the reset.
Perform Enterprise Reset using ADB.

Downloading the Enterprise Reset Package
To download the system update package:
1. Go to the Zebra Support & Downloads web site, www.zebra.com/support.
2. Download the Enterprise Reset file to a host computer. 

Using microSD Card

It is strongly recommended that prior to use, you must format the microSD card on the device.
1. Copy the Enterprise Reset zip file to the root of the microSD card.
• Copy the zip file to a microSD card using a host computer (see USB Communication for more  information) and then installing the microSD card into the device (see Replacing the microSD Card for more information).
• Connect the device with a microSD card already installed to the host computer and copy zip file to the microSD card. See USB Communication for more information. Disconnect the device from the host computer.
2. Press and hold the Power button until the menu appears.
3. Touch Reboot.
4. Touch OK. The device resets.
5. Press and hold the Scan Button/Trigger until the device vibrates. The System Recovery screen appears.
6. Press the Up and Down buttons to navigate to apply from sdcard.
7. Press the Enter button.
8. Press the Up and Down buttons to navigate to apply from adb.
9. Press Enter.
10.Use the Up and Down buttons to navigate to Full OTA Package or Diff OTA Package.
11.Press the Enter button.
12.Use the Up and Down buttons to navigate to the Enterprise Reset file.
13.Press the Power button. The Enterprise Reset occurs and then the device returns to the Recovery screen.
14.Press the Power button.

Using ADB

To perform an Enterprise Reset using ADB:

1. On the device, swipe down from the Status bar to open the Quick Access panel and then touch .
2. Touch System > Developer options.
3. Slide the switch to the ON position.
4. Touch USB Debugging. A check appears in the check box. The Allow USB debugging? dialog box appears.
5. Touch OK.
6. On the host computer, open a command prompt window and type: adb devices. The following displays: List of devices attached XXXXXXXXXXXXXXX device (where XXXXXXXXXXXXXXX is the device number). NOTE: If device number does not appear, ensure that ADB drivers are installed properly.
7. Type: adb reboot recovery
8. Press Enter. The System Recovery screen appears.
9. Press the Up and Down buttons to navigate to apply from adb.
10.Press Enter.
11.Use the Up and Down buttons to navigate to Full OTA Package or Diff OTA Package.
12.Press Enter.
13.On the host computer command prompt window type: adb sideload where: = the path and filename of the zip file.
14.Press Enter. The Enterprise Reset package installs and then the Recovery screen appears.
15.Press the Enter button to reboot the device.

Factory Reset

MC2200 and MC2700 Factory Reset

A Factory Reset erases all data in the /data and /enterprise partitions in internal storage and clears all
device settings. A Factory Reset returns the device to the last installed operating system image. To revert to a
previous operating system version, re-install that operating system image. See Performing a System Update
for more information.
Downloading the Factory Reset Package
To download the Factory Reset package:
1. Go to the Zebra Support & Downloads web site, www.zebra.com/support.
2. Download the appropriate Factory Reset file to a host computer.

Using microSD Card

1. Copy the Factory Reset zip file to the root of the microSD card.
• Copy the zip file to a microSD card using a host computer (see USB Communication for more information) and then installing the microSD card into the device (see Replacing the microSD Card for more information).
• Connect the device with a microSD card already installed to the host computer and copy zip file to the microSD card. See USB Communication for more information. Disconnect the device from the host computer.

2. Press and hold the Power button until the menu appears.
3. Touch Reboot.
4. Touch OK. The device resets.
5. Press and hold the Scan Button/Trigger until the device vibrates. The System Recovery screen appears.
6. Press the Up and Down buttons to navigate to apply from sdcard.
7. Press the Enter button.
8. Use the Up and Down buttons to navigate to Full OTA Package or Diff OTA Package.
9. Press the Enter button.
10.Use the Up and Down buttons to navigate to the Factory Reset file.
11.Press the Power button. The Factory Reset occurs and then the device returns to the Recovery screen.
12.Press the Power button.

Using ADB

To perform an Factory Reset using ADB:
1. On the device, swipe down from the Status bar to open the Quick Access panel and then touch .
2. Touch System > Developer options.
3. Slide the switch to the ON position.
4. Touch USB Debugging. A check appears in the check box. The Allow USB debugging? dialog box
appears.
5. Touch OK.
6. On the host computer, open a command prompt window and use the adb command:
adb devices.
The following displays:
List of devices attached
XXXXXXXXXXXXXXX device (where XXXXXXXXXXXXXXX is the device number).
NOTE: If device number does not appear, ensure that ADB drivers are installed properly.
7. Type:
adb reboot recovery
8. Press Enter. The System Recovery screen appears.
9. Press the Up and Down buttons to navigate to apply from adb.
10.Press Enter.
11.Use the Up and Down buttons to navigate to Full OTA Package or Diff OTA Package.
12.Press Enter.