A Critical Part of the Solution
Common Software We Install and Configure?
There is a wide variety of software solutions that come pre-installed on mobile terminals. Over the many years in the industry, we have become adept at configuring and optimising them for any customers that require this.
Telnet, developed in 1969, is a protocol that provides a command line interface for communication with a remote device or server, sometimes employed for remote management but also for initial device setup like network hardware. Telnet stands for Teletype Network, but it can also be used as a verb; ‘to telnet’ is to establish a connection using the Telnet protocol. A lot of warehouse terminals come with Telnet clients pre-installed and licenced, However if this is not the case BIAS can install, licence and configure them for a specific user. Telnet can run on any operaing system.
There are plenty of ways to lock down a terminal so users can’t get access to the underlying operating system and start making changes without approval. The simplest of these is to open the application being used on start-up and that programs have an exit password. Lots of manufacturers have their own software packages that have this function built in, plus a lot more. Failing that an MDM can be used, but that comes with a fee.
A web-based application is any program that is accessed over a network connection using HTTP, rather than existing within a device’s memory. Web-based applications often run inside a web browser. However, web-based applications also may be client-based, where a small part of the program is downloaded to a user’s desktop, but processing is done over the internet on an external server. Web-based application are often operating system and browser agnostic meaning they can run across multiple platforms. Occasionally there are compatibility issues on some browsers, but this can overcome by modifying existing code to be optimised for that specific browser.
Mobile Device Management (MDM)
MDM software or MDM solution is a type of management or security technology that enables IT admins to monitor, manage and secure corporate or personally-owned mobile devices that run across multiple operating systems. Some of the MDM software we support:-
- Wavelink Avalanche
- Intermec SmartSystems
- 42 Gears
Custom applications are built specifically for a terminal and application. This historically means that the application is locked to that terminal due to the product SDK being embedded into the application. If it’s not locked to the product it they will more than likely be locked to the operating system. Windows apps cannot run on Android and vice versa.
Finally custom configuration. It’s all about the finer details so having a terminal with wireless profile, IP address, power settings, etc configured straight out of the box helps save time for IT managers and the frustration of having to hunt for settings that are not familiar. We always attempt to configure and optimise any terminals sent in for repair.