Zebra MC9300

The ultimate Android ultra-rugged combination keypad/touch mobile computer 

Introducing the MC9300 mobile computer — the next evolution of the world’s best-selling and most trusted Android enterprise mobile computer from Zebra. When your business deserves the best, the MC9300 delivers, providing the ultimate Android platform, the ultimate in application support, the ultimate ultra-rugged design and the ultimate accessory system. And since you can run your existing TE apps right out of the box, migrating to Android couldn’t be easier.

  • Latest enterprise-class platform Qualcomm SD660 architecture
  • Support through Android Q
  • The latest WiFi enhancement for greater range and speed 2×2 MU-MIMO improves WiFi performance and uses less power 
  • 4.3 inch WVGA capacitive multi-touch display
  • 7000 mAh PowerPrecision+ battery, plus optional freezer-rated battery
  • Optional rear 13MP camera, new scan engine options
  • The optional front 5MP camera supports the latest locationing technology, Visible Light Communication (VLC)
  • Third digital microphone to improve voice clarity and quality
  • Bluetooth 5.0

Dimensions

9.4 in. L x 3.5 in. W x 7.4 in. H
240 mm L x 88 mm W x 189 mm H

Operating System

Android 8.1 Oreo with Zebra’s Restricted Mode for control over GMS and other services; upgradeable to Android R

Drop Spec

8 ft. (2.4m) drops to concrete across temperature per MIL-STD-810G

Weight

26.9 oz/765g with battery

 

CPU

Qualcomm Snapdragon™ 660 octa-core, 2.2 GHz

 

Tumble Spec

4,000 3.3 ft. (1m) tumbles; meets and exceeds IEC tumble specification

Industry Use

Warehousing

Transportation

Retail

Manufacturing

Request a Repair

If you have a problem with your Zebra MC9300 then pleaase use the link below to get an online RMA

Request a Quote

Do you need a number of terminals. Let us know the hardware configuration and we’ll get back to as soon as possible.

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Request Help

If you nned any technical assistance regarding your terminals then please dont hesitate to contact us.

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Zebra MC9300 Product Finder

Scan Engine

1D SE965 Standard Range
2D SE4750 Standard Range
2D SE4850 Extended Range

Keypad

Alpha Numeric
VT Emulation
5250 Emulation
Shifted Alpha
Numeric

Camera

Yes
No

NFC

Yes
No

Vibration

Yes
No

Freezer

Yes
No

Knowledge Base -Zebra MC9300

Soft Reset - Warm Boot

MC9300 Soft Reset – Warm Boot

Perform a soft reset if applications stop working.
1. Press and hold the Power button until the menu appears.
2. Touch Restart.
The device reboots.

Hard Reset - Cold Boot

MC9300 Hard Reset – Cold Boot

CAUTION: Performing a hard reset with a microSD card installed in the device may cause damage or data corruption to the microSD card. All un-saved data is lost after performing a hard reset.


Perform a hard reset if the device stops responding.


1. Simultaneously press the Power, Center Scan and Trigger buttons for at least four seconds.
2. When the screen turns off, release the buttons.
The device reboots

Enterprise Reset

MC9300 Enterprise Reset

An Enterprise Reset erases all user data in the /data partition, including data in the primary storage locations (/sdcard and emulated storage).
Before performing an Enterprise Reset, provision all necessary configuration files and restore after the reset.
Perform Enterprise Reset using ADB.

Downloading the Enterprise Reset Package
To download the system update package:
1. Go to the Zebra Support & Downloads web site, www.zebra.com/support.
2. Download the Enterprise Reset file to a host computer. 

Using microSD Card

It is strongly recommended that prior to use, you must format the microSD card on the device.
1. Copy the Enterprise Reset zip file to the root of the microSD card.
• Copy the zip file to a microSD card using a host computer (see USB Communication for more  information) and then installing the microSD card into the device (see Replacing the microSD Card for more information).
• Connect the device with a microSD card already installed to the host computer and copy zip file to the microSD card. See USB Communication for more information. Disconnect the device from the host computer.
2. Press and hold the Power button until the menu appears.
3. Touch Reboot.
4. Touch OK. The device resets.
5. Press and hold the Trigger button until the device vibrates. The System Recovery screen appears.
6. Press the Up and Down buttons to navigate to apply from sdcard.
7. Press the Enter button.
8. Press the Up and Down buttons to navigate to apply from adb.
9. Press Enter.
10.Use the Up and Down buttons to navigate to Full OTA Package or Diff OTA Package.
11.Press the Enter button.
12.Use the Up and Down buttons to navigate to the Enterprise Reset file.
13.Press the Power button. The Enterprise Reset occurs and then the device returns to the Recovery screen.
14.Press the Power button.

Using ADB

To perform an Enterprise Reset using ADB:

1. On the device, swipe down from the Status bar to open the Quick Access panel and then touch .
2. Touch System > Developer options.
3. Slide the switch to the ON position.
4. Touch USB Debugging. A check appears in the check box. The Allow USB debugging? dialog box appears.
5. Touch OK.
6. On the host computer, open a command prompt window and type: adb devices. The following displays: List of devices attached XXXXXXXXXXXXXXX device (where XXXXXXXXXXXXXXX is the device number). NOTE: If device number does not appear, ensure that ADB drivers are installed properly.
7. Type: adb reboot recovery
8. Press Enter. The System Recovery screen appears.
9. Press the Up and Down buttons to navigate to apply from adb.
10.Press Enter.
11.Use the Up and Down buttons to navigate to Full OTA Package or Diff OTA Package.
12.Press Enter.
13.On the host computer command prompt window type: adb sideload where: = the path and filename of the zip file.
14.Press Enter. The Enterprise Reset package installs and then the Recovery screen appears.
15.Press the Enter button to reboot the device.

Factory Reset

MC9300 Factory Reset

A Factory Reset erases all data in the /data and /enterprise partitions in internal storage and clears all
device settings. A Factory Reset returns the device to the last installed operating system image. To revert to a
previous operating system version, re-install that operating system image. See Performing a System Update
for more information.
Downloading the Factory Reset Package
To download the Factory Reset package:
1. Go to the Zebra Support & Downloads web site, www.zebra.com/support.
2. Download the appropriate Factory Reset file to a host computer.

Using microSD Card

1. Copy the Factory Reset zip file to the root of the microSD card.
• Copy the zip file to a microSD card using a host computer (see USB Communication for more information) and then installing the microSD card into the device (see Replacing the microSD Card for more information).
• Connect the device with a microSD card already installed to the host computer and copy zip file to the microSD card. See USB Communication for more information. Disconnect the device from the host computer.

2. Press and hold the Power button until the menu appears.
3. Touch Reboot.
4. Touch OK. The device resets.
5. Press and hold the Trigger button until the device vibrates. The System Recovery screen appears.
6. Press the Up and Down buttons to navigate to apply from sdcard.
7. Press the Enter button.
8. Use the Up and Down buttons to navigate to Full OTA Package or Diff OTA Package.
9. Press the Enter button.
10.Use the Up and Down buttons to navigate to the Factory Reset file.
11.Press the Power button. The Factory Reset occurs and then the device returns to the Recovery screen.
12.Press the Power button.

Using ADB

To perform an Factory Reset using ADB:
1. On the device, swipe down from the Status bar to open the Quick Access panel and then touch .
2. Touch System > Developer options.
3. Slide the switch to the ON position.
4. Touch USB Debugging. A check appears in the check box. The Allow USB debugging? dialog box
appears.
5. Touch OK.
6. On the host computer, open a command prompt window and use the adb command:
adb devices.
The following displays:
List of devices attached
XXXXXXXXXXXXXXX device (where XXXXXXXXXXXXXXX is the device number).
NOTE: If device number does not appear, ensure that ADB drivers are installed properly.
7. Type:
adb reboot recovery
8. Press Enter. The System Recovery screen appears.
9. Press the Up and Down buttons to navigate to apply from adb.
10.Press Enter.
11.Use the Up and Down buttons to navigate to Full OTA Package or Diff OTA Package.
12.Press Enter.