Zebra TC15

RUGGED, THE RIGHT FEATURES, THE RIGHT PRICE—FROM A LEADER YOU TRUST

The on-demand economy is creating an ever-increasing volume of orders that needs to be delivered at ever-increasing speeds. To address this challenge, workers at every point in the supply chain need to be able to easily access and collect information. You need a device that is designed for different environments and for different jobs—from transportation and logistics to retail. Introducing the device that can address it all—the rugged TC15 mobile computer, a proven device with proven technology and a new level of affordability—built for your supply chain.

BUILT TO LAST—YET LESS THAN THE TOTAL COST OF A CELL PHONE

The rugged TC15 is built for business. It’s waterproof, dustproof and drop-proof, designed to handle rain, snow, blazing heat and freezing cold. The display and scanner window are reinforced with a scratch-resistant glass. Exceptional ergonomics and optimised weight distribution make the TC15 virtually effortless to hold and use. And the TC15 costs much less to operate and support than a mobile phone.

LOADED WITH THE FEATURES WORKERS NEED TO DO BUSINESS BETTER—AND FASTER

Get the fastest wireless connections with 5G. Capture every barcode in practically any condition with the integrated world-class scanner. See more and do more with the exceptionally large 6.5 in. display. Power all your applications, simultaneously, with the advanced octa-core 2.2 GHz processor. Get solid connections to wireless headsets and mobile printers with Bluetooth 5.1 BLE. And much more.

BOOST PRODUCTIVITY AND DEVICE VALUE WITH MOBILITY DNA PROFESSIONAL TOOLS

Get more out of your TC15 with this complimentary toolkit. Increase device security with Mobility Extensions (Mx). Control the apps and services that are available on devices with GMS Restricted Mode. Enter barcodes right into your apps, right out of the box—no coding required. Stage a handful or thousands of devices in seconds. And more.

TC15 Mobile Computer

RUGGED, THE RIGHT FEATURES, THE RIGHT PRICE

The on-demand economy is creating an ever-increasing volume of orders that needs to be delivered at ever-increasing speeds. To address this challenge, workers at every point in the supply chain need to be able to easily access and collect information. You need a device that is designed for different environments and for different jobs—from transportation and logistics to retail. Introducing the device that can address it all—the rugged TC15 mobile computer, a proven device with proven technology and a new level of affordability—built for your supply chain.

Dimensions

6.92 in. L x 3.09 in. H x 0.56 in. D
175.8 mm L x 78.6 mm W x 14.2 mm D

Operating System

Android 11 with built-in support for a future Android release

Drop Spec

4 ft./1.2 m drop to concrete per MIL-STD 810G across operating temperature
5 ft./ 1.5 m drop to concrete per MIL-STD 810G across operating temperature with rugged boot.

IP Sealing

IP65 and IP67

Display

6.5 inch/16.51 cm HD+, 720 x 1600, 450 NITS

 

CPU

Qualcomm Snapdragon™ SM6375
Octa- (8) Core 2.2 GHz (2) & 1.8 GHz (6)

 

Power

Removable, rechargeable Li-Ion battery, 5,000 mAh; 19.35Wh

Industry Use

transportation

Transportation

Retail

maunufacturing

Manufacturing

field mobility

Field Mobility

hospitality

Hospitality

Request a Repair

If you have a problem with your Zebra TC15 then pleaase use the link below to get an online RMA

Request a Quote

Do you need a number of terminals. Let us know the hardware configuration and we’ll get back to as soon as possible.

14 + 4 =

Request Help

If you need any technical assistance regarding your terminals then please dont hesitate to contact us.

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Knowledge Base – Zebra TC15

Soft Reset - Warm Boot

TC15 Soft Reset – Warm Boot

Perform a soft reset if applications stop working.
1. Press and hold the Power button until the menu appears.
2. Touch Restart.
The device reboots.

Hard Reset - Cold Boot

TC15 Hard Reset – Cold Boot

CAUTION: Performing a hard reset with a microSD card installed in the device may cause damage or data corruption to the microSD card. All un-saved data is lost after performing a hard reset.


Perform a hard reset if the device stops responding.


1.
Simultaneously press and hold the Power, Left Scan, and Volume Up buttons for at least four seconds.

2. When the screen turns off, release the buttons.
The device reboots

Enterprise Reset

TC15 Enterprise Reset

An Enterprise Reset erases all user data in the /data partition, including data in the primary storage locations (/sdcard and emulated storage).
Before performing an Enterprise Reset, provision all necessary configuration files and restore after the reset.
Perform Enterprise Reset using ADB.

Downloading the Enterprise Reset Package
To download the system update package:
1. Go to the Zebra Support & Downloads web site, www.zebra.com/support.
2. Download the Enterprise Reset file to a host computer. 

Using microSD Card

It is strongly recommended that prior to use, you must format the microSD card on the device.
1. Copy the Enterprise Reset zip file to the root of the microSD card.
• Copy the zip file to a microSD card using a host computer (see USB Communication for more  information) and then installing the microSD card into the device (see Replacing the microSD Card for more information).
• Connect the device with a microSD card already installed to the host computer and copy zip file to the microSD card. See USB Communication for more information. Disconnect the device from the host computer.
2. Press and hold the Power button until the menu appears.
3. Touch Reboot.
4. Touch OK. The device resets.
5. Press and hold the PTT button until the device vibrates. The System Recovery screen appears.
6. Press the Up and Down buttons to navigate to apply from sdcard.
7. Press the Enter button.
8. Press the Up and Down buttons to navigate to apply from adb.
9. Press Enter.
10.Use the Up and Down buttons to navigate to Full OTA Package or Diff OTA Package.
11.Press the Enter button.
12.Use the Up and Down buttons to navigate to the Enterprise Reset file.
13.Press the Power button. The Enterprise Reset occurs and then the device returns to the Recovery screen.
14.Press the Power button.

Using ADB

To perform an Enterprise Reset using ADB:

1. On the device, swipe down from the Status bar to open the Quick Access panel and then touch .
2. Touch System > Developer options.
3. Slide the switch to the ON position.
4. Touch USB Debugging. A check appears in the check box. The Allow USB debugging? dialog box appears.
5. Touch OK.
6. On the host computer, open a command prompt window and type: adb devices. The following displays: List of devices attached XXXXXXXXXXXXXXX device (where XXXXXXXXXXXXXXX is the device number). NOTE: If device number does not appear, ensure that ADB drivers are installed properly.
7. Type: adb reboot recovery
8. Press Enter. The System Recovery screen appears.
9. Press the Up and Down buttons to navigate to apply from adb.
10.Press Enter.
11.Use the Up and Down buttons to navigate to Full OTA Package or Diff OTA Package.
12.Press Enter.
13.On the host computer command prompt window type: adb sideload where: = the path and filename of the zip file.
14.Press Enter. The Enterprise Reset package installs and then the Recovery screen appears.
15.Press the Enter button to reboot the device.

Factory Reset

TC15 Factory Reset

A Factory Reset erases all data in the /data and /enterprise partitions in internal storage and clears all
device settings. A Factory Reset returns the device to the last installed operating system image. To revert to a
previous operating system version, re-install that operating system image. See Performing a System Update
for more information.
Downloading the Factory Reset Package
To download the Factory Reset package:
1. Go to the Zebra Support & Downloads web site, www.zebra.com/support.
2. Download the appropriate Factory Reset file to a host computer.

Using microSD Card

1. Copy the Factory Reset zip file to the root of the microSD card.
• Copy the zip file to a microSD card using a host computer (see USB Communication for more information) and then installing the microSD card into the device (see Replacing the microSD Card for more information).
• Connect the device with a microSD card already installed to the host computer and copy zip file to the microSD card. See USB Communication for more information. Disconnect the device from the host computer.

2. Press and hold the Power button until the menu appears.
3. Touch Reboot.
4. Touch OK. The device resets.
5. Press and hold the PTT button until the device vibrates. The System Recovery screen appears.
6. Press the Up and Down buttons to navigate to apply from sdcard.
7. Press the Enter button.
8. Use the Up and Down buttons to navigate to Full OTA Package or Diff OTA Package.
9. Press the Enter button.
10.Use the Up and Down buttons to navigate to the Factory Reset file.
11.Press the Power button. The Factory Reset occurs and then the device returns to the Recovery screen.
12.Press the Power button.

Using ADB

To perform an Factory Reset using ADB:
1. On the device, swipe down from the Status bar to open the Quick Access panel and then touch .
2. Touch System > Developer options.
3. Slide the switch to the ON position.
4. Touch USB Debugging. A check appears in the check box. The Allow USB debugging? dialog box
appears.
5. Touch OK.
6. On the host computer, open a command prompt window and use the adb command:
adb devices.
The following displays:
List of devices attached
XXXXXXXXXXXXXXX device (where XXXXXXXXXXXXXXX is the device number).
NOTE: If device number does not appear, ensure that ADB drivers are installed properly.
7. Type:
adb reboot recovery
8. Press Enter. The System Recovery screen appears.
9. Press the Up and Down buttons to navigate to apply from adb.
10.Press Enter.
11.Use the Up and Down buttons to navigate to Full OTA Package or Diff OTA Package.
12.Press Enter.