Zebra TC8300 Touch Computer

THE REVOLUTIONARY ENTERPRISE TOUCH COMPUTER WITH THE ULTIMATE ANDROID PLATFORM

We took the world’s most revolutionary enterprise touch computer design and added the ultimate feature set that delivers it all. Maximum application performance. Maximum ease of use. Maximum data capture options. Maximum ease of migration to Android. Maximum security. Maximum manageability. All in the same revolutionary design with unprecedented ergonomics that minimise motion, providing your workers with superior comfort – and a 14%* boost in workforce productivity.

PAINLESS MIGRATION TO ANDROID

We took all the pain out of migrating to Android — Terminal Emulation (TE) apps work on the TC8300, right out of the box. No backend modification or user training required. And with All-touch Terminal Emulation (TE) pre-loaded and pre-licensed, you can easily turn ‘green screens’ into interactive and intuitive touch screens – no coding required.

A POWERFUL PLATFORM FOR MAXIMUM WORKFORCE PRODUCTIVITY

The ultra-powerful processor and large memory space deliver instant app response times. The most advanced WiFi technologies provide ultra-fast and highly reliable WiFi connections. The latest Bluetooth technology provides superior peripheral performance — from printers to headsets.

COMPREHENSIVE DATA CAPTURE CAPABILITIES

Capture 1D, 2D and direct part mark barcodes. The Extended Range Imager provides an extraordinary scanning range — from 3 in./7.62 cm to 70 ft./21.4m. A proximity sensor enables comfortable short-range hands-free scanning. And the optional 13 MP colour camera captures high resolution photos and videos and provides support for augmented reality.

TC8300 Touch Computer

PROVIDE THE ULTIMATE USER EXPERIENCE

We took the world’s most revolutionary enterprise touch computer design and made it better – the new TC8300. You get the ultimate Android platform for business, providing workers with the lightning-fast application performance and device availability. You get all the features needed to give workers the ultimate user experience, making it faster and easier to capture more types of data. And powerful new Mobility DNA apps deliver value only Zebra can provide.

Dimensions

9.17 in. L x 2.99 in. W x 2.52 in. D

233 mm L x 76 mm W x 64 mm D

Operating System

Android 11; upgradeable to Android 14

Drop Spec

Multiple 8 ft./2.4 m drop to concrete at room temperature per MIL-STD 810G, multiple 6 ft./1.8 m drop to concrete across full operating temperature range

IP Sealing

IP65

Weight

Standard: 17.2 oz./490 g

Package 1: 17.6 oz./500 g

 

CPU

Qualcomm Snapdragon™ 660 octa-core, 2.2 GHz

 

Tumble Spec

2,000 3.28 ft./1 m tumbles

Industry Use

Retail

Manufacturing

Warehousing

Ivanti Velocity Client – The latest incarnation of the best Telnet Client. Pre-licensed for the MC9300. Use the Velocity Console to create deployable configuration files.

Enterprise Home Screen – Manufacturers Application to allow terminal lock-down and application management.

Request a Repair

If you have a problem with your Zebra TC8300 then pleaase use the link below to get an online RMA

Request a Quote

Do you need a number of terminals. Let us know the hardware configuration and we’ll get back to as soon as possible.

3 + 5 =

Request Help

If you nned any technical assistance regarding your terminals then please dont hesitate to contact us.

10 + 13 =

Knowledge Base – Zebra TC8300

Soft Reset - Warm Boot

TC8300 Soft Reset – Warm Boot

Perform a soft reset if applications stop working.
1. Press and hold the Power button until the menu appears.
2. Touch Restart.
The device reboots.

Hard Reset - Cold Boot

TC8300 Hard Reset – Cold Boot

CAUTION: Performing a hard reset with a microSD card installed in the device may cause damage or data corruption to the microSD card. All un-saved data is lost after performing a hard reset.


Perform a hard reset if the device stops responding.


1. Simultaneously press the Power, Center Scan and Trigger buttons for at least four seconds.
2. When the screen turns off, release the buttons.
The device reboots

Enterprise Reset

TC8300 Enterprise Reset

An Enterprise Reset erases all user data in the /data partition, including data in the primary storage locations (/sdcard and emulated storage).
Before performing an Enterprise Reset, provision all necessary configuration files and restore after the reset.
Perform Enterprise Reset using ADB.

Downloading the Enterprise Reset Package
To download the system update package:
1. Go to the Zebra Support & Downloads web site, www.zebra.com/support.
2. Download the Enterprise Reset file to a host computer. 

Using microSD Card

It is strongly recommended that prior to use, you must format the microSD card on the device.
1. Copy the Enterprise Reset zip file to the root of the microSD card.
• Copy the zip file to a microSD card using a host computer (see USB Communication for more  information) and then installing the microSD card into the device (see Replacing the microSD Card for more information).
• Connect the device with a microSD card already installed to the host computer and copy zip file to the microSD card. See USB Communication for more information. Disconnect the device from the host computer.
2. Press and hold the Power button until the menu appears.
3. Touch Reboot.
4. Touch OK. The device resets.
5. Press and hold the Trigger button until the device vibrates. The System Recovery screen appears.
6. Press the Up and Down buttons to navigate to apply from sdcard.
7. Press the Enter button.
8. Press the Up and Down buttons to navigate to apply from adb.
9. Press Enter.
10.Use the Up and Down buttons to navigate to Full OTA Package or Diff OTA Package.
11.Press the Enter button.
12.Use the Up and Down buttons to navigate to the Enterprise Reset file.
13.Press the Power button. The Enterprise Reset occurs and then the device returns to the Recovery screen.
14.Press the Power button.

Using ADB

To perform an Enterprise Reset using ADB:

1. On the device, swipe down from the Status bar to open the Quick Access panel and then touch .
2. Touch System > Developer options.
3. Slide the switch to the ON position.
4. Touch USB Debugging. A check appears in the check box. The Allow USB debugging? dialog box appears.
5. Touch OK.
6. On the host computer, open a command prompt window and type: adb devices. The following displays: List of devices attached XXXXXXXXXXXXXXX device (where XXXXXXXXXXXXXXX is the device number). NOTE: If device number does not appear, ensure that ADB drivers are installed properly.
7. Type: adb reboot recovery
8. Press Enter. The System Recovery screen appears.
9. Press the Up and Down buttons to navigate to apply from adb.
10.Press Enter.
11.Use the Up and Down buttons to navigate to Full OTA Package or Diff OTA Package.
12.Press Enter.
13.On the host computer command prompt window type: adb sideload where: = the path and filename of the zip file.
14.Press Enter. The Enterprise Reset package installs and then the Recovery screen appears.
15.Press the Enter button to reboot the device.

Factory Reset

TC8300 Factory Reset

A Factory Reset erases all data in the /data and /enterprise partitions in internal storage and clears all
device settings. A Factory Reset returns the device to the last installed operating system image. To revert to a
previous operating system version, re-install that operating system image. See Performing a System Update
for more information.
Downloading the Factory Reset Package
To download the Factory Reset package:
1. Go to the Zebra Support & Downloads web site, www.zebra.com/support.
2. Download the appropriate Factory Reset file to a host computer.

Using microSD Card

1. Copy the Factory Reset zip file to the root of the microSD card.
• Copy the zip file to a microSD card using a host computer (see USB Communication for more information) and then installing the microSD card into the device (see Replacing the microSD Card for more information).
• Connect the device with a microSD card already installed to the host computer and copy zip file to the microSD card. See USB Communication for more information. Disconnect the device from the host computer.

2. Press and hold the Power button until the menu appears.
3. Touch Reboot.
4. Touch OK. The device resets.
5. Press and hold the Trigger button until the device vibrates. The System Recovery screen appears.
6. Press the Up and Down buttons to navigate to apply from sdcard.
7. Press the Enter button.
8. Use the Up and Down buttons to navigate to Full OTA Package or Diff OTA Package.
9. Press the Enter button.
10.Use the Up and Down buttons to navigate to the Factory Reset file.
11.Press the Power button. The Factory Reset occurs and then the device returns to the Recovery screen.
12.Press the Power button.

Using ADB

To perform an Factory Reset using ADB:
1. On the device, swipe down from the Status bar to open the Quick Access panel and then touch .
2. Touch System > Developer options.
3. Slide the switch to the ON position.
4. Touch USB Debugging. A check appears in the check box. The Allow USB debugging? dialog box
appears.
5. Touch OK.
6. On the host computer, open a command prompt window and use the adb command:
adb devices.
The following displays:
List of devices attached
XXXXXXXXXXXXXXX device (where XXXXXXXXXXXXXXX is the device number).
NOTE: If device number does not appear, ensure that ADB drivers are installed properly.
7. Type:
adb reboot recovery
8. Press Enter. The System Recovery screen appears.
9. Press the Up and Down buttons to navigate to apply from adb.
10.Press Enter.
11.Use the Up and Down buttons to navigate to Full OTA Package or Diff OTA Package.
12.Press Enter.